Food Service Manager; nomnom Grangeville

Position: Food Service Manager (nomnom Grangeville | Full-Time)
Location: Grangeville

Food Service Manager (nomnom Grangeville | Full-Time)

Location:

901 W Main St., Grangeville,

Salary Range: $17.00 - $22.00 per hour. Shift differential: $3.00 eligible.

Opportunity

• Be part of the multi‑state team that keeps America moving.
• Give friendly, smiling service to community members while fueling cars and satisfying hunger.
• Enjoy great compensation and a collaborative culture.
• Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics, and other areas across multiple states.

Primary

Job Responsibilities Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority.
• Ensure gas pumps, lot and store areas are clean and free of debris at all times.
• Work with the Safety Team and conduct monthly mandatory meetings and trainings.
• Report safety incidents in a timely manner and comply with safety policy, programs and processes.

Food Management

• Answer questions about the food items offered.
• Prepare food and adhere to safe and sanitary handling practices required by federal and state regulations.
• Replenish supplies and food offerings.
• Clean surface areas, remove trash, and maintain general housekeeping.
• Lead and train the food inventory process.
• Resolve customer complaints and ensure customer satisfaction.

Leadership and Personnel Management

• Train, develop, guide and evaluate food service employees to operate safely and provide superior customer service.
• Maintain a professional and supportive image among subordinates and supervisors.
• Recruit, interview and select qualified applicants, ensuring non‑discriminatory practices.
• Assist the Store Manager with employee paperwork and performance documents.
• Ensure continuous training for food and customer service performance and safety awareness.
• Motivate, provide feedback and share employee recognition.
• Assist in addressing employee performance and violation issues.
• Set and communicate performance expectations; evaluate actual performance.
• Develop potential employees through coaching and training for future promotion.
• Carry out all company policies.

Customer Service and Site Relationships

• Provide prompt and courteous customer service, including assistance at the gas pump.
• Accurately ring up sales on the POS system and comply with cash handling procedures.
• Develop positive relationships with customers, vendors and contractors.
• Own responsibility for all cash, money and inventory during shifts.
• Ensure the store is clean, stocked and organized for fast, convenient service.
• Promote suggestive selling and monitor customer needs.
• Assist customers at the pump and in the store with product location and equipment use.
• Solicit customer feedback through personal interaction.
• Resolve complaints quickly and sincerely.
• Promote a safe, positive public image and the Loyalty Rewards program.

Business and Financial Management

• Plan and manage store activities to maximize operating profit.
• Monitor merchandise, food movement and competitor offerings to inform product mix and pricing strategies.
• Maintain store layout and product displays per schematics.
• Execute sales promotions and implement network‑wide campaigns.
• Manage food inventory to ensure optimum stocking levels.
• Control operating expenses, including maintenance, utilities, supplies and inventory loss.
• Prepare and submit daily sales and waste reports, invoices and bank deposits.
• Safeguard all money received and disbursed.
• Organize and maintain all site files, manuals and information materials.
• Obtain and maintain all required food and age‑restricted product certifications within two weeks of employment.

Facilities Management

• Assist in maintaining appearance standards of paving, lighting, canopy and other physical structures.
• Report facility issues as needed.
• Ensure facilities and equipment are in safe working order.
• Maintain dispensing and store equipment to ensure clean, sanitary and safe working conditions.

Personnel Assistance

• Maintain a professional and supportive image.
• Assist the Store Manager in creating, maintaining, and improving teamwork and training new associates.
• Assist with staffing and schedule labor to meet customer demand while staying within budget.

Note:

This description is intended to give you a general…