Butcher Block Supervisor

PURPOSE:

As a primary contact for Safeway customers, the Butcher Block Supervisor provides friendly, courteous, and helpful service. The Butcher Block Supervisor is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Follows division guidelines for the implementation of the merchandising program and COOL compliance. Trains, schedules, supervises, and assigns duties to butcher block clerks.

Cleans product, cuts, weighs, wraps, packages, and places seafood for sale in display cases. Orders supplies and receives shipments. Logs temperature in freezer and cooler. Keeps the department clean, orderly, and maintained in accordance with State and Federal regulations. The position is hourly non-exempt.

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Schedule, supervise, train, and supervise seafood clerks to ensure optimum staffing patterns in the department.
• Follow division guidelines for implementation of the merchandising program.
• Speak with customers to resolve problems related to the operation of the Seafood department.
• Obtains items from case on special order for customers.
• Handles seafood products of varying weights, cut fillet, wrap, price, date and label fish.
• Orders product as needed or directed.
• Checks arriving orders for completeness and quality control.
• Has overall knowledge of product sold in department.
• Perform daily inventory and order necessary product and supplies to maintain adequate inventory.
• Operates electronic scanning scale to record weight of item packaged.
• Maintains cleanliness of seafood area. Includes wiping up spills, cleaning surfaces and cleaning equipment used in cutting and wrapping.
• Replaces stock in displays in the seafood area. Ensures that all expired items are removed from the shelves daily.
• Follows division markdown policy.
• Performs daily temp and tare checks and COOL compliance.
• Makes signs and tags for displays as needed.
• Monitor inter-office mail and company web page daily for updated information.
• Adheres to Federal, State, local laws. Adheres to safety policies and store rules.
• Other duties as assigned.
• Performing other duties as assigned.

The following describes the general qualifications and physical, sensory, and mental abilities normally associated with performing the essential functions of this position**:

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills and related experience.
• Must meet the minimum requirements to interview and pass interview for promotion.
• Ability to interact with customers, co-workers, and supervisors.
• Ability to organize and plan and analyze reports.
• Ability to operate a scale.
• Ability to read, write, understand, follow instructions, and communicate effectively.
• Ability to multi tasks, while working under stress and time constraints.
• Ability to make decisions and work without supervision.
• Ability to concentrate and focus.
• Desired:
  Prior Management experience. Previous experience as a Seafood Clerk.
• Ability to work varied shifts over a 24-hour operation.
• Seafood Manager must pass food safety test(s) and all other Safeway required tests.
• Must be 18 years old and be able to operate all seafood department equipment.
• Reports to work in proper uniform per company policy.
• Must be organized, detail oriented, accurate and have good time management skills.
• Ability to multitask while working under stress and time constraints.
• Reports to work in proper uniform per company policy.

The following attempts to communicate the traditional physical demands associated with this position:
** Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7+ hours (Based on an 8-hour workday.)

• Lift/Carry:
  Frequent/carry 5-75 lbs.
• Push/Pull:
  Frequent, push/pull 10-50 lbs. products
• Squat/Kneel:
  Seldom
• Bend/Stoop:
  Seldom
• Twist/Turn:
  Frequent
• Stand/Walk:
  Continuous
• Grip/Grasp:
  Frequent
• Reach:
  Frequent