Retail Assistant Manager

Job Title Assistant Manager

Department Retail

Reports to Store Director

FLSA Hourly

The Assistant Manager works in conjunction in all areas of the retail store and sorting facility. Work in conjunction with the Sorting Supervisor to maximize collections, production, salvage and donor service.

Proper processing and separation of incoming donations, salvage and waste.

Ensure assigned facility maximizes used goods processing through proper application of Production Standards: sorting, preparing and pricing items for sale. Ensure production goals are met or exceeded on a consistent basis.

Ensure maximum sales performance through proper stock rotation, display, signage and inventory levels. Ensure the store meets or exceeds sales goals on a consistent basis.

Ensure the facility is presenting quality guest service in a timely and courteous manner to all guest, donors and team members.

Act as a liaison between the animal care center and the volunteer coordinator.

Assure that proper attention is given to floor appearance, cleanliness and shopping environment including but not limited to: floor care, fitting rooms, cash register areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges, and doors. Ensure that doors, odor control, NCR equipment, fire extinguishers and restrooms are in proper working order.

Maintain the appearance of the building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry and signage,

Maintain a clean and orderly production environment. Ensure machinery and/ or devises are in proper working order

Keep facility clean and free of safety hazards. Ensure that safety procedures are understood and followed by all staff and facility employees.

Ensure loss prevention matters are reported, investigated and correct in a timely manner.

Ensure proper operation of facility security including but not limited to: door locks, alarms, office door, bank deposits, refund, safe and incident reports. Ensure proper cash handling, enforcement of the register procedures, and submission of required reports.

Hire, training, evaluating, ad managing retail and sorting teams so as to provide and an efficient and effective work force. Maintain morale of work force

Ensure store reports, personnel status changes, and volunteer program information are communicated accurately and in a timely manner.

Effectively manage the assigned retail and sorting facility to ensure proper adherence to organizational and departmental policies, procedures and standards. Ensure proper utilization of Human Resources (HR) to effectively maintain discipline.

Other duties related as assigned.

Available to work flexible work schedule consistent of opening and closing the store, weekends when required based off of business needs.

Attend meeting scheduled by the Store Director

Properly wear and maintain all required Personal Protective Equipment (PPE)

Assure facility compliance with all health, safety and fire standards, and all local, state, and federal regulations (WISHA and OSHA)

Maintain agency confidentiality. Violation of confidentially is cause for termination.

Better Together Animal Alliance has zero tolerance for drug/alcohol use and theft of company property including donations.

Manage team members in the Retail and Sorting Facility.

Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibility to…