Home Improvement Officer

Full time hours on a temporary basis

• Key Responsibilities Home Improvement Grants and Adaptations
  • Manage major and complex grant-funded housing improvement and adaptation projects.
  • Carry out detailed property inspections and surveys to assess suitability for adaptations and improvement works.
  • Measure properties and prepare outline plans for consultation with residents and partner agencies.
  • Produce technical drawings, specifications, schedules of work, and project documentation.
  • Obtain Building Regulations approval, planning permissions, and other statutory consents where required.
  • Prepare tender documentation and obtain competitive quotations from contractors.
  • Evaluate tenders and make recommendations for contractor appointments.
  • Prepare formal building contracts and ensure works are delivered in accordance with contract requirements.
  • Monitor projects on site, ensuring works are completed to agreed standards, within budget and on schedule.
  • Authorise interim and final payments following inspection and verification of completed works.
  • Issue practical completion certificates and agree final accounts.
  • Ensure all works comply with relevant health and safety legislation and construction standards.
  Advice and Support
  • Provide specialist advice regarding housing adaptations, repairs, improvements, and available funding options.
  • Support applicants with grant applications and the completion of supporting documentation.
  • Work closely with Occupational Therapists and other professionals to identify practical and cost-effective solutions.
  • Assist vulnerable residents, including older people, disabled individuals, and families with specific housing needs.
  • Promote Disabled Facilities Grants (DFGs) and home improvement assistance programmes.
  Housing Inspections and Standards
  • Carry out inspections of residential properties to assess disrepair, housing conditions, and hazards.
  • Undertake Housing Health and Safety Rating System (HHSRS) assessments.
  • Identify housing hazards and recommend appropriate remedial action.
  • Assess the feasibility of adaptation works and determine practical solutions that meet customer needs and legislative requirements.
  • Ensure compliance with housing standards, building regulations, and relevant legislation.
  Contract and Project Management
  • Supervise contractors and monitor the quality of ongoing works.
  • Manage a caseload of repair, renovation, maintenance, and adaptation projects.
  • Maintain accurate records of project progress, expenditure, inspections, and outcomes.
  • Liaise with contractors, architects, planning officers, building control professionals, and other stakeholders.
  • Resolve disputes and negotiate practical solutions where disagreements arise.
  • Ensure projects are delivered efficiently and provide value for money.
  Customer Service and Stakeholder Engagement
  • Deliver a responsive, customer-focused service.
  • Develop positive working relationships with service users, contractors, partner agencies, healthcare professionals, and other stakeholders.
  • Respond effectively to complaints, enquiries, and requests for information.
  • Provide expert advice regarding housing legislation, grants, adaptations, and improvement schemes.
  • Prepare reports, statements, and evidence for tribunals, court proceedings, or appeals where required.