Family Support Team Manager - Temporary Accommodation

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Homelessness affects many families throughout the UK. In Birmingham there are thousands of children currently living in temporary accommodation.

Birmingham Forward Steps offers family support services across Birmingham, including within areas which have a high concentration of temporary accommodation provision, delivering early intervention services and additional support for families through casework and 1:1 intervention whilst working in partnership with, and alongside Birmingham Community Health Care NHS Trust.

The Family Support work offers a variety of intervention and supportive help to families in the community, as well as those in temporary accommodation. We are looking to extend this offer by establishing a dedicated team whose focus will be to support families living in temporary accommodation sites.

This is an exciting opportunity to become part of a new team. We are seeking a full time - 37 hours per week - Family Support Team Manager, for a fixed term period, to lead and manage the Family Support function and allied provision in temporary accommodation, including a team of staff, and improve outcomes for children and their families, including pregnant women.

Please note that this is a locality-based role, and frequent on-site presence will be required, along with travel within the Birmingham area. It will not be possible to undertake this role on a virtual/remote basis.

The successful candidate will be required to:

• Provide excellent leadership, management and coordination responsibilities for the Temporary Accommodation Family Support Team.
• Be a Designated Safeguarding Lead and oversee the management of safeguarding at case work and family level.
• Lead and manage staff who provide support to, and hold a case load of, children with needs to include Early Help, Child In Need, Child Protection and SEND.
• Lead and manage staff in undertaking effective 1 to 1 and group-based interventions with complex families in temporary accommodation, providing expert knowledge and guidance and assisting in decision-making
• To work with managers in established localities to ensure that evidence-based parenting programmes are delivered in temporary accommodation locations
• Manage a daily Family Support Drop-in service in temporary accommodation settings
• Provide supervision to staff, ensuring reflective practice
• Audit recording and report-writing, monitor family plans and interventions and ensure good practice
• Ensure that good information systems are established and maintained that reflect effective monitoring and tracking of family outcomes.
• Ensure effective Child and parent engagement in any decision making.

• To be first point of contact for TA settings within the service regarding family support services
• To liaise with locality CSM's and Team Managers periodically providing updates and information on TA activity within the area
• To work closely with Health, City Early Help and VCS partners across the service engaging with strategy and model

It is essential that you have:

• Qualification in relevant field or equivalent experience
• Possession of Management qualification or working towards one (desirable)
• Sound knowledge and understanding of the issues displaced families and those living in temporary accommodation face
• Sound knowledge and understanding of available housing services within Birmingham and surrounding areas
• Extensive knowledge of Child Protection and Safeguarding issues
• Extensive knowledge of child development
• Knowledge of a range of interventions to meet a range of needs, including evidence-based parenting programmes
• Understanding of the issue of domestic abuse and its impact on women and children
• Understanding of the issue of substance misuse and how it impacts on children
• Understanding of the complexity of poor mental health and its impact on families
• Understanding of the impact of poverty
• Understanding of the impact of parenting on child and adult well-being
• A sound understanding of recruitment, induction, supervision and appraisal of staff and identifying training needs
• Knowledge of the impact of…