Residential Concierge - Arora Towers Front Office

You value being part of a team and supporting your colleagues. A smart and professional appearance. Most of all, you will have an approachable, positive, and proactive manner. 5-star hotel experience in a similar role a real advantage. A member of the Golden keys a plus. Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

Concierges in our team are passionate about creating the most unique and memorable experiences for our guests. They have a natural ability to make our guests feel welcome, special and cared for throughout their stay. Greet our guests with a warm welcome. Knowledgeable about the hotel facilities and services. Sharing your knowledge of the area and suggesting the right places for guests to visit while staying.

Assist guests with arrands and arranging special requests. Main point of contact for our guests throughout their stay, providing outstanding customer service. Promptly and courteously addressing inquiries, requests, and concerns of our guests. Work closely with other departments to ensure seamless guest experiences.

Providing high quality service comes naturally to you. Dedicated to creating memorable experiences. Extensive knowledge of the local area. Excellent communication skills and a high standard of written and spoken English.