Operations Manager

About The Role

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We’re looking for a dynamic and experienced Operations Manager to join the Senior Management Team at our Ilford Hospital. This is a key leadership role, responsible for delivering operational performance, supporting strategic growth and ensuring high-quality, efficient services across the hospital.

Working closely with the Hospital Director and senior colleagues, you’ll lead service delivery, manage and lead key teams, oversee facilities and estates, and ensure the hospital meets its contractual, financial and quality objectives. This is an excellent opportunity for a confident leader who thrives in a fast-paced healthcare environment and is passionate about improving services for patients and staff alike.

As our Operations Manager, you will be:

• Leading operational performance across the hospital to meet financial, quality and contract targets and requirements.
• Managing and supporting key teams, including patient services and scheduling functions
• Co-ordinate across consultant colleagues and teams to continually improve and deliver efficiency, utilisation and productivity.
• Supporting budget management and working closely with finance colleagues on performance and investment plans
• Driving service improvement, efficiency and new business opportunities
• Managing relationships with external stakeholders, partners and commissioners
• Overseeing facilities, estates, equipment maintenance and outsourced service providers
• Ensuring compliance with regulatory, health and safety and governance standards
• Participating in the senior manager on-call rota
• Promoting a culture of continuous improvement, teamwork and high-quality patient care

With your proven experience managing teams in a complex operations environment, you will also have:

• Strong understanding of governance, risk management and regulatory frameworks
• Experience managing budgets and interpreting financial and operational data
• Excellent communication and stakeholder management skills
• Ability to lead change, improve processes and deliver results
• Strong IT skills and confidence using data to inform decisions
• Experience in a healthcare setting (NHS or private sector) is desirable
• A proactive, solutions-focused leader with the ability to work autonomously and collaboratively

• A competitive salary based on experience
• An extensive range of wellbeing and lifestyle benefits
• 25 days annual leave (increasing with service) plus bank holidays
• The support you need to grow in your role

To apply for the role, click on the link below. If you have any questions, contact sarah in our friendly resourcing team.