Monitoring Officer; Agencies & Co-ops

Are you looking to utilise your excellent administrative and communication skills to monitor and advise Hexagon's specialist agencies and Co-ops to ensure that they provide a good quality housing management service to Hexagon's tenants and residents? If so, this could be the role for you. We are looking for a Monitoring Officer to join our dynamic Housing Team to provide a proactive monitoring service, support and assistance to agency managed and Co-op schemes.

• Provide proactive monitoring service, support and assistance to agency managed and Co-op schemes.

• A proven background in housing (or a relevant qualification and placement).
• An awareness of current housing issues and the needs of vulnerable people.
• Knowledge of landlord and tenant rights and responsibilities.
• Ability to monitor and analyse performance information.
• Good IT skills (MS Office and databases).
• Excellent verbal and written communication skills.
• Excellent organisational skills.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London.

With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme with 3 x life assurance, private medical insurance, flexible hybrid working (minimum 1 day per week office based), and 26 days annual leave.