System Support Engineer

System Support Engineer

Location: Ilkeston (On Site)

Employment type: Full Time, Permanent

Working Hours: Monday to Friday

What s in it for you

We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.?

• 25 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP? and Mental health support & counselling services?
• Cycle to Work scheme?
• Discount club - supermarkets, phone bills, gyms & more?!
• Life assurance cover?
• Long service recognition?
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community?

About the role

As a System Support Engineer at Core Controls, you are responsible for ensuring the smooth operation and maintenance of our clients control systems. You play a vital role in conducting regular maintenance activities, identifying potential issues, and implementing preventive measures to minimise downtime.

As a Systems Support Engineer you will

• Travel across the UK to conduct routine maintenance activities on our clients system controls equipment and components according to maintenance schedules and established procedures.
• Provide technical support to our clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimise stoppage.
• Ensure compliance with safety regulations and industry standards throughout the installation process.
• Negotiate with the supply chain to obtain the best pricing possible

About you

You re a practical, customer-focused engineer with strong fault-finding and troubleshooting skills in control systems and automation. You thrive in fast-paced environments, responding quickly to issues and delivering reliable solutions that minimise downtime. Adaptable and hands-on, you re confident working independently on-site while maintaining high standards of safety, compliance, and documentation.

You will be required to carry a phone 24/7 and must be available to a customer call out where necessary. Participate in the System Support London on-call rota where you will be required to stay in London for 1 week.

Our commitment to Equal Opportunities

We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce.
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Next steps

If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!