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Senior IT Service Desk Analyst & Mentor
Job in
Ilkley, West Yorkshire, LS29, England, UK
Listed on 2026-07-09
Listing for:
SmartSearch
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Smart Search is seeking a Senior Service Desk Analyst to resolve complex technical issues and support internal departments. The role involves delivering high-quality support, guiding junior staff, and ensuring timely resolution of support tickets.
The ideal candidate will have 3-5 years of IT support experience, strong customer service skills, and the ability to diagnose technical issues under pressure. Smart Search offers a competitive benefits package, including private medical insurance and generous holiday allowance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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