Technical Product Manager

Smart Search’s distinctive Anti‑Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

Smart Search has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

We are seeking an experienced Technical Product Manager to lead overarching technology initiatives, including integration, API interoperability, internal technical services, and tooling. This role is focused on technical product delivery rather than direct customer‑facing products, working closely with engineering, architecture, compliance, and operations teams to deliver scalable internal systems, APIs, workflows, and operational tools. Stakeholders will include a blend of internal technical teams and wider business teams, so the ability to elicit requirements from varied audiences and translate them into clear technical user stories, delivery plans, and priorities is essential.

You will own delivery across key technical work streams, managing priorities, requirements, dependencies, and stakeholder alignment to support scalable technology outcomes and strategic partnerships.

The ideal candidate will have experience delivering complex technical integrations, managing backend or platform products, and operating within Agile software environments. Experience with in AML, Reg Tech, or financial services is highly desirable.

Technical Product Delivery

• Lead product management activities across overarching technology initiatives, including integration, API interoperability, AI customer support, and strategic partnerships.
• Define and manage roadmaps for technical initiatives and cross‑platform delivery.
• Translate business and operational requirements into technical user stories and delivery plans.
• Work closely with engineering and architecture teams on APIs, workflows, and service design.
• Manage dependencies, priorities, risks, and delivery across multiple technical work streams in a fast‑moving environment where priorities may change.

Stakeholder & Agile Management

• Own and prioritise technical backlogs in line with business objectives.
• Collaborate with engineering, Dev Ops, compliance, operations, and leadership teams.
• Support Agile ceremonies and ensure alignment across delivery teams.
• Communicate progress, risks, and timelines clearly to stakeholders.

Governance & Improvement

• Ensure delivery aligns with security, compliance, and operational requirements.
• Define and track success metrics related to technical delivery, interoperability, and operational efficiency.
• Support continuous improvement across product delivery and technical processes.

Essential

• Proven experience as a Product Manager within software or platform environments.
• Strong experience delivering system integrations, platform migrations, or technical transformation programmes.
• Experience working with APIs, backend services, and technical platforms.
• Strong understanding of Agile delivery methodologies and SDLC processes.
• Experience managing internal tools, operational workflows, or platform services.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem‑solving capabilities.
• Strong experience of operating in regulated industries where the environment is fast‑paced and ability to adapt to changing priorities.

Desirable

• Experience with in AML, KYC, Reg Tech, or financial services.
• Experience working with SaaS or enterprise platforms.
• Familiarity with cloud‑based architectures and distributed systems.
• Experience delivering operational or compliance tooling.

• We are a multi‑award winning Tech company with an aspirational mentality.
• Some of our most recent recognitions include: named in the renowned Reg Tech
  100 list for 2024, listed in the Top 100 Fast‑Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024.
• We have been Great Place To Work Certified since 2022.
• There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support.
• We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive impact on our community.

• 25 days holiday rising to 30 with each year of service.
• Private Medical Insurance covering dental and optical.
• Company pension scheme.
• Life Assurance – 4x your annual salary.
• 1 day paid volunteering per year.
• Enhanced maternity / paternity offerings.
• Employee Assistance Programme.
• Cycle to work scheme.
• On‑site gym.