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Hybrid First-Line Tech Support Engineer
Job in
Ilkley, West Yorkshire, LS29, England, UK
Listed on 2026-08-08
Listing for:
Talk Straight
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Schools Broadband, a division of Talk Straight Ltd, is seeking a proactive First Line Support Engineer to join the busy support team in Ilkley. You will be the initial contact for customers, diagnose and troubleshoot basic issues, and escalate when needed.
The role emphasizes excellent communication, a customer-centric approach, and ongoing collaboration with second-line support to resolve problems efficiently.
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