Sales Associate

Location: Hybrid / Ilkley LS29 8FL
, UK
job type: Permanent / Full-time
Sector and subsector: Sales | Business Development
Salary: Competitive salary

Smart Search’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

Smart Search has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

The Sales Associate is a high-impact, progression-focused role for ambitious sales professionals looking to accelerate their career in a dynamic, technology-driven environment. Working closely with Sales Executives and cross-functional teams, you will play a pivotal part in building pipeline, qualifying opportunities, and supporting the full sales cycle across a range of customer segments—from SMEs to large enterprises.

Proactively identify and research potential customers across defined sectors and segments. Execute high-quality outbound and inbound prospecting activities (phone, email, social) to generate a consistent pipeline of qualified opportunities. Leverage market insights, account intelligence, and trigger events to tailor outreach and open conversations with key stakeholders.

Opportunity Qualification & Sales Support

Conduct initial qualification calls to assess customer needs, buying authority, timelines, and fit for solutions. Support Sales Executives throughout the sales cycle by joining discovery calls, demos, and follow-up meetings. Provide value in customer interactions by identifying pain points, presenting relevant insights, and supporting next-step strategies.

Continuously develop sales skills through coaching, peer learning, and industry-specific knowledge. Implement best practices in communication, value-led outreach, and closing support. Build a credible personal brand and contribute to thought leadership initiatives.

Cross-Functional Collaboration

Work collaboratively with Revenue Operations (Rev Ops) to optimise processes, improve CRM hygiene, and enhance forecasting accuracy. Partner with Marketing to improve lead quality, share feedback on campaigns, and support go-to-market initiatives. Ensure alignment with broader sales teams to drive consistent performance and customer experience.

Performance & KPIs

Consistently exceed core KPIs, including outbound activity volume and quality, meetings booked and attended, qualified opportunities passed to Sales Executives, pipeline influenced and revenue contribution, and engagement in thought leadership and branding activities.

General Requirements

Demonstrable ambition and drive to develop a career in sales. Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels. Analytical and research skills to identify and qualify opportunities. Ability to work collaboratively in a fast-paced, target-driven environment. Willingness to learn, adapt, and implement feedback. Experience with CRM systems and digital sales tools is advantageous. A proactive, self-motivated approach with a focus on delivering results.

• We are a multi-award winning Tech company with an aspirational mentality
• Some of our most recent recognitions include: named in the renowned Reg Tech
  100 list for 2024
  , listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards
  2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
• We have been Great Place To Work Certified since 2022
• There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
• We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

• 25 days holiday rising to 30 with each year of service
• Private Medical Insurance covering dental and optical
• Company pension scheme
• Life Assurance – 4x your annual salary
• 1 day paid volunteering per year
• Enhanced maternity / paternity offerings
• Employee Assistance Programme
• Cycle to work scheme