Claims Administrator

Claims Administrator – Lake Barrington, IL

$50,000–$55,000 annually (based on experience)

Full benefits package: Health, dental, vision, FSA/HSA, 401(k) with match, life insurance, paid time off, bonus incentives, and on-site gym access.

Build a Career That Matters

At Union One, you’re not just processing paperwork — you’re helping hardworking Union Members get the income protection they’ve earned when life takes an unexpected turn. As a Claims Administrator, you’ll play a critical role in supporting Members through the disability claims process with empathy, clarity, and care.

This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and wants to grow their career in benefits administration, insurance, or healthcare operations.

What You’ll Do

• Serve as a trusted point of contact for Union Members, guiding them step-by-step through the disability claims process
• Communicate with Members via phone and email to provide updates, answer questions, and ensure they feel informed and supported
• Coordinate with healthcare providers to request medical records and required documentation
• Review plan policies and verify eligibility for disability claims
• Prepare and submit complete claims packages to insurance carriers
• Follow up with insurance partners to track claim status and resolve outstanding items
• Manage a high-volume caseload with strong organization, accuracy, and attention to detail
• Monitor inbound communications (email, fax, and other channels) related to claims

About Union One

Union One is a rapidly growing benefits plan administrator dedicated to supporting Union Members with income protection benefits during life’s most challenging moments. We believe in delivering financial security with dignity, compassion, and respect.

Our culture is collaborative, inclusive, and people-first — where your ideas matter, your work makes an impact, and your career has room to grow.

At Union One, we foster an inclusive, innovative, and collaborative team culture where every voice is heard, and every contribution drives meaningful impact.

Qualifications

• Typing speed of 50+ WPM
• Experience in customer service or administrative support (healthcare, dental, insurance, or mortgage office experience a plus)
• Bachelor’s degree preferred (high school diploma or equivalent accepted)
• Strong communication skills with a calm, empathetic, and professional approach
• Ability to manage multiple priorities and stay organized in a fast-paced environment
• High attention to detail and strong emotional intelligence
• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Entry level

• Full-time

• Finance and Sales

• Insurance