Receptionist, Administrative​/Clerical

Overview

Join to apply for the Receptionist role at H&R Block
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Joining H&R Block means you’ll focus on helping clients and building relationships while contributing to a high-performing, connected culture. The company aims to provide help and inspire confidence in clients, associates, and communities, with a long-term strategy and transformation plan known as Block Next focused on innovation, client experience, and sustainable growth.

Helping others is central to the role. You will demonstrate the impact of your work by inspiring clients to make confident, informed decisions about their lives, careers, and money, and you will build client relationships that strengthen over time. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they prefer to be scheduled
• Help ensure all clients’ needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility requirements apply)
• Additional benefits information available to eligible associates

H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and feel like they belong as part of a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists, with colleagues dedicated to helping each other grow.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs including medical and prescription drug coverage, the 401(k) plan, the Employee Assistance Program, virtual fitness programs, and the associate discount program.
Pay Range
: $11.00 - $27.00 per hour.

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