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Manager, Copay Capabilities

Job in Mettawa, Lake County, Illinois, USA
Listing for: AbbVie Inc.
Full Time position
Listed on 2026-10-23
Job specializations:
  • Business
    Change Management
  • Healthcare
Salary/Wage Range or Industry Benchmark: 109500 - 208500 USD Yearly USD 109500.00 208500.00 YEAR
Job Description & How to Apply Below
  • Compensation: USD 109,500 - USD 208,500 - yearly
Company Description

About Abb Vie

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us at  .

Follow @abbvie on Linked In, Facebook , Instagram , X and You Tube.

Job Description

The Manager, Copay Capabilities will play an important role within the Copay COE supporting the development and advancement of innovative capabilities in the copay space. This individual will work closely with internal Abb Vie partners and external vendors to identify opportunities, shape ideas, and help bring new copay capabilities to life. The Manager will partner with APEX, BTS, Copay Program Management teams, and other cross-functional stakeholders to translate business needs into practical solutions that improve affordability program effectiveness, strengthen operational execution, and expand Abb Vie’s ability to use copay information across the broader organization.

Primary responsibilities for this position include, but are not limited to:

  • Support the identification, evaluation, and development of innovative copay capabilities that address patient access, affordability, operational, and business needs.
  • Partner with the Associate Director, Copay Capabilities to translate strategic priorities into actionable innovation roadmaps, project plans, and capability requirements.
  • Work cross-functionally with APEX, BTS, Copay Program Management teams, Patient Services, Finance, Legal/OEC, and other stakeholders to assess opportunities and advance priority initiatives.
  • Collaborate with external vendors to explore, assess, pilot, and implement new solutions that enhance copay program performance, insight generation, fraud and abuse mitigation, patient experience, and operational efficiency.
  • Help develop business cases, capability briefs, requirements, timelines, and success measures for new copay innovation initiatives.
  • Serve as a day-to-day project lead for selected copay capabilitiy work streams, coordinating milestones, risks, dependencies, and stakeholder communications.
  • Support the collection, organization, and sharing of copay information, insights, and best practices to better serve the broader Abb Vie organization.
  • Partner with data, analytics, and technology teams to advance internal tools, reporting, automation, AI-enabled capabilities, and other solutions that improve decision-making across the Copay COE.
  • Contribute to a positive, collaborative team culture by communicating clearly, escalating issues appropriately, and helping drive disciplined execution across innovation initiatives.
Qualifications
  • Requires minimum of a Bachelor’s Degree;
    Master’s Degree a plus.
  • A minimum of 3-5 years of experience in the pharmaceutical, healthcare, patient services, market access, finance, analytics, operations, technology, or related commercial function.
  • Experience supporting cross-functional projects, capability development, process improvement, vendor partnerships, or technology-enabled business initiatives preferred.
  • Working knowledge of patient support programs, copay programs, affordability solutions, or the healthcare access landscape preferred.
  • Candidates should have awareness of the compliance and regulatory environment for manufacturers in the pharmaceutical space.

Skills/Knowledge

Required:

  • Strong project management, problem-solving, and organizational skills.
  • Ability to plan, prioritize, execute, follow up, and…
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