Restoration Project Manager - Sales, Estimating & Project Management

Lake Bluff, Illinois | Full-Time | Base Salary Plus Uncapped Performance Incentives

United Services by Permaco, Inc., also known as CallUSFirst, is hiring a relationship-focused Restoration Project Manager to develop opportunities and lead property-damage projects from the initial customer conversation through successful completion.

This is a full-cycle sales, estimating, client development, and project management position. You will build client relationships, evaluate property damage, develop and sell restoration solutions, and remain accountable for the customer experience and financial success of each project.

Since 1981, United Services has helped homeowners and businesses recover from fire, water, mold, storm, smoke, and other property damage. Our full-service capabilities allow us to guide customers from emergency response and cleanup through reconstruction, renovation, and final project completion.

This role is ideal for a driven professional who enjoys meeting people, earning trust, solving complex problems, winning business, and leading successful projects.

As a Restoration Project Manager, you will serve as the customer’s primary point of contact throughout the restoration process. You will evaluate opportunities, prepare scopes and estimates, present solutions, secure the work, and coordinate the project through completion.

You will work closely with customers, insurance professionals, referral partners, Superintendents, production teams, subcontractors, and vendors to deliver quality work, excellent service, and profitable results.

• Build lasting relationships with property owners, insurance professionals, referral partners, commercial clients, and other project stakeholders.

• Inspect property damage and develop accurate scopes, estimates, proposals, budgets, and project plans.

• Present restoration and reconstruction solutions, convert qualified opportunities into sales, and secure required contracts and authorizations.

• Guide customers through the restoration process as their trusted point of contact.

• Partner with the Superintendent and production team to coordinate project scope, schedule, subcontractors, materials, documentation, and quality.

• Monitor job costs, gross margin, customer satisfaction, payments, and project completion.

• Participate in the company’s rotating emergency-response and on-call schedule.

Qualified candidates may have experience in one or more of the following areas:

• Property restoration or reconstruction

• Construction project management

• Construction estimating

• Insurance adjusting or property claims

• Home renovation or improvement sales

• Residential or commercial construction

• Business development or consultative sales

Strong candidates will also bring:

• Excellent sales, leadership, communication, and relationship-building skills.

• Ability to establish credibility and earn trust quickly.

• Knowledge of construction methods, materials, project sequencing, and job costing.

• Experience developing estimates, scopes of work, proposals, budgets, or construction contracts.

• Ability to remain calm, compassionate, and solutions-focused when customers are experiencing property damage.

• Strong organization, time-management, and problem-solving skills.

• Ability to manage multiple opportunities and active projects.

• Familiarity with construction estimating, project-management, and CRM software.

• Experience with Xactimate or similar estimating software is preferred.

• Valid driver’s license and an insurable driving record.

• Client relationships create new opportunities, repeat business, and professional referrals.

• Qualified leads become signed, profitable projects.

• Estimates, contracts, authorizations, and project records are accurate and complete.

• Customers remain informed and confident throughout the restoration process.

• Project teams receive clear scopes, plans, and expectations.

• Projects meet company standards for quality, customer satisfaction, schedule, and profitability.

• Payments and required documentation are secured throughout the project.

You will help homeowners and businesses navigate difficult situations and restore damaged properties. Your work will have a visible impact on customers and the communities we serve.

This position offers a competitive base salary plus uncapped…