Automotive Accessories Coordinator

Lexus of Naperville is on the hunt for a top-notch Accessories Coordinator to bring energy, precision, and a results-driven mindset to our Aftermarket Department! We’re looking for a go-getter who takes pride in getting things done, thrives in a fast-paced environment, and is eager to elevate our accessory operations to the next level.

In this role, you’ll be the driving force behind coordinating vehicle accessory installments, ensuring seamless execution and top-tier customer satisfaction. If you’re motivated, detail-oriented, and ready to own your success, we want you on our team!

This position will work Monday - Friday Open Availability preferred

WE

OFFER:

• Paid Vacation after 90 days
• Eligible for up to 5 weeks of Paid Vacation
• Paid Holidays
• 5 day work week
• Paid Training
• Competitive pay plan
• Growth opportunities
• Excellent Health, Dental, & Vision Insurance
• 401K
• Positive & motivating work environment
• $21.00 Per Hour

You will…

• Working with both Service and Aftermarket departments to ensure quality control of delivered vehicles
• Organization of different installations
• Schedule repairs for Aftermarket vendors and assist our guest with ecp repairs
• Make sure No Show customers receive calls back to reschedule appointments
• Provide excellent customer updates - good communication skills needed
• Assist Accessories Manager to retrieve RO information as needed for monthly reports
• Write up the guest when they come in and work with getting them into a loaner vehicle
• Assisting Service/Sales Customers with Loaner vehicles
• Close out of the work orders, distribution of copies for month end reports.
• Deliver the vehicle to guests with full explanations of work, installation and any questions they may have.

You…

• Are enthusiastic with high energy throughout the workday
• Have sales experience/background
• Are outgoing with a friendly personality, especially while handling objections
• Have quality customer service skills
• Possess strong communication skills
• Are persistent, competitive and have a good work ethic
• Focus on the customer’s needs to enhance dealership and personal sales
• Are computer literate and have basic math skills
• Bilingual is a plus