Location: Utica
Job Details
DescriptionHere at River Stone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day!
River Stone Group, Inc., is seeking candidates for a part‑time Customer Service Associate to operate the truck scale and perform various office duties in the Utica/Oglesby, IL area in a PRN (as needed) basis. The candidate selected to fill this position will work on an as‑needed basis when our full time Customer Service Associate is unavailable. A typical day in the life for this role would be to answer phones and customer inquiries, communicate with employees as customers arrive, ticket customers as they leave, and keep the scale house neat and organized.
CustomerService Associate
Job Duties Include
- Processing of customer and job information into the product sales system
- Use of an electronic ticketing system to manage customer transactions
- Assist with recordkeeping and other administrative tasks
- Strong customer focus
- Experience with a multi‑line phone system
- Sound computer and math skills
- Ability to multi‑task in a fast paced environment
Previous experience is a plus, but training will be provided to the right candidate.
River Stone Group offers a competitive rate of pay. This is a great time to join our team. If this Customer Service Associate description sounds like you, apply today!Pre‑employment drug screen, physical, and background checks required. River Stone Group is an EO‑Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.
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