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Pizza Store Customer Service Specialist

Job in East Alton, Madison County, Illinois, 62024, USA
Listing for: Domino's Pizza
Full Time position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Restaurant/Food Service
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Customer Service Rep(02955) - 341 W St Louis Ave
  • Full-time
  • Job Category Org:
    Store Customer Service Rep
  • Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

    • Answer incoming phone calls and take customer orders accurately and efficiently
    • Prepare and make pizzas according to company standards and customer specifications
    • Process cash and credit card transactions with precision
    • Provide outstanding customer service, addressing inquiries and resolving issues promptly
    • Maintain a clean and organized work environment, adhering to food safety standards
    • Collaborate with team members to ensure smooth operations during busy periods
    • Assist with various cleaning tasks to uphold store cleanliness
    • Handle multiple tasks simultaneously during peak hours
    • Lift and move items weighing up to 25 lbs as needed
      • Excellent customer service skills with a friendly and professional demeanor
      • Strong communication abilities, particularly in handling phone orders
      • Basic math skills for accurate cash handling and transaction processing
      • Ability to follow directions and adhere to company procedures
      • Physical stamina to stand for extended periods and lift up to 25 lbs
      • Flexibility to work weekends, holidays, and various shifts as needed
      • Multitasking capabilities to manage multiple orders and tasks efficiently
      • Team player attitude with a willingness to support colleagues
      • Basic computer skills for operating order-taking systems
      • Food handling experience or knowledge is a plus, but not required
      • High school diploma or equivalent preferred
      • Must be at least {AGE} years old
      • Ability to pass a pre-employment drug test and criminal background check
      • All your information will be kept confidential according to EEO guidelines.

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