Senior Lending Training Specialist

Job Description

Senior Lending Training Specialist

Full Time, Exempt

East Alton, IL

$60,800 - $76,000

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1st Mid America is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Lending Training Specialist.

We are seeking a Lending Training Specialist to serve as the dedicated training resource focused on lending training for the employees of 1st Mid America Credit Union. This position is responsible for designing, coordinating, and delivering high-quality lending training programs that support the proficiency of lending staff across all branches. The incumbent ensures team members are knowledgeable in lending systems (including Meridianlink DL4), lending products and services, and applicable regulatory requirements.

This role oversees the credit life and accident and health (A&H) insurance licensing and certification process, coordinates training with external vendors such as SWBC, and partners with Commercial Services to deliver Business Account Training. The Lending Training Specialist also serves as backup to the Senior Training Specialist for new hire Branch Operations-related training, assists with Member Services training as needed, and delivers On Demand Training at branches on lending-specific topics

• Plan, coordinate and deliver comprehensive lending training programs covering lending systems (including Meridianlink DL4), loan products and services, lending policies and procedures, and regulatory compliance. Develop and maintain training materials, job aids, and instructional content to support the lending team's ongoing education needs.
• Oversee and manage the credit life and accident and health (A&H) insurance licensing and certification process. Ensure that all applicable lending staff obtain and maintain required licenses and certifications, track renewal deadlines, coordinate with licensing authorities, and maintain accurate certification records.
• Coordinate and facilitate vendor-delivered lending training in partnership with external providers such as SWBC. Serve as the primary liaison with training vendors to schedule sessions, ensure content relevance, and evaluate program effectiveness. Track attendance and post-training outcomes.
• Conduct Business Account Training for the Commercial Services team. Collaborate with Commercial Services leadership to identify training needs, develop targeted curriculum, and deliver training sessions covering business account products, services, and processes.
• Work in conjunction with the Training and Development Manager in maintaining the Learning Management System (BAI) by updating training records, registering staff for training, updating staff profiles, and producing ad hoc training reports.
• Serve as backup to the Senior Training Specialist for new hire Branch Operations-related training as needed. Step in to facilitate branch-level onboarding and operational training sessions to ensure continuity during periods of high demand, staff transitions, or increased new hire volume. Additionally, provide backup support for general Branch Operations training as needed.
• Assist with Member Services training as needed. Support the delivery of Member Services training content to ensure consistent service standards and product knowledge across branch staff.
• Conduct On Demand Training in branches on lending-specific topics as…