Coordinator of Community Education

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Full Time Professional Carterville, IL, US

Salary Range: $40,000.00 To $50,000.00 Annually

John

A. Logan College is seeking an organized, service-oriented, and community-minded professional to serve as our Coordinator of Community Education
. This position plays a vital role in expanding access to high-quality, noncredit learning opportunities that enrich lives, strengthen communities, and support workforce and personal development.

The Coordinator of Community Education plans, develops, coordinates, and continuously improves Community Education programming by working closely with college departments, instructors, community organizations, businesses, and participants. The successful candidate will be passionate about connecting people with meaningful learning experiences while ensuring programs are responsive to community needs, operationally effective, and financially sustainable.

The Coordinator of Community Education is responsible for the day-to-day coordination and delivery of Community Education programs. This role manages course scheduling, registration processes, instructor and partner coordination, participant support, program evaluation, and operational reporting.

Working collaboratively with internal and external stakeholders, the Coordinator helps translate approved program priorities into successful educational offerings that advance the College's mission of lifelong learning, community engagement, and workforce development.

• Develop and maintain an annual schedule of Community Education offerings based on community needs and approved program priorities.
• Coordinate course logistics, including facilities, materials, instructor schedules, and program operations.
• Support or provide classroom and hands-on instruction when assigned.
• Ensure successful delivery of educational programs from planning through completion.

• Coordinate instructor onboarding, scheduling, documentation, and readiness through established College processes.
• Build and maintain productive relationships with instructors, businesses, community organizations, and external partners.
• Support collaborative initiatives that expand educational opportunities and community engagement.

• Coordinate course setup, registration, participant communications, and operational follow-up activities.
• Maintain accurate program information within Marketplace and other College systems.
• Provide exceptional customer service and support to participants and instructors throughout the program lifecycle.
• Resolve routine questions and issues in a professional and timely manner.
• Track enrollment trends, participation levels, participant feedback, and program outcomes.
• Analyze operational and financial data to identify opportunities for program enhancement.
• Prepare reports and recommendations that support future planning and decision-making.
• Assist with monitoring program budgets and resource utilization.
• Work collaboratively with College departments to ensure effective program delivery.
• Maintain compliance with College policies, procedures, and operational guidelines.
• Contribute to a culture of service, accountability, and continuous improvement.

• Bachelor's degree in Business, Education, Organizational Leadership, Community Development, Workforce Development, or a related field.
• Minimum of two (2) years of professional experience in program coordination, education, community engagement, workforce development, event coordination, or a related field.
• Demonstrated experience coordinating multiple projects, schedules, activities, or events simultaneously.
• Strong communication, customer service, organizational, and technology skills.
• Valid Illinois driver's license and ability to travel locally as needed.

• Master's degree in a related field.
• Experience in community education, continuing education, workforce development, higher education, or a community college environment.
• Experience using registration, course management, Marketplace, CRM, or comparable software systems.
• Experience analyzing program performance data and preparing…