Technical Product Manager - Escalator Systems

Location: Coal Valley

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognition by Forbes, Corporate Knights for clean capitalism and others. 

Location:

Coal Valley, IL (Hybrid)
Are you passionate about complex engineered products and driving continuous product improvement?

KONE is seeking a Technical Product Manager to support and manage our North American escalator product portfolio. This role combines engineering knowledge, product ownership, and cross-functional leadership to drive product performance, product changes, issue resolution, and continuous improvement initiatives throughout the product lifecycle.

As a key liaison between engineering, manufacturing, installation, quality, sourcing, and global product teams, you will help prioritize product enhancements, coordinate technical solutions, and ensure escalator products continue to meet customer, business, and regulatory requirements.

Why this Opportunity?

This position offers a unique opportunity to influence products used in airports, transit systems, commercial buildings, healthcare facilities, and other critical infrastructure projects across North America.

What You'll DoOwn and support the lifecycle management of assigned escalator product lines.

Evaluate, prioritize, and coordinate product improvement opportunities and engineering changes.

Lead cross-functional initiatives involving engineering, manufacturing, installation, sourcing, quality, and field operations.

Analyze technical issues, identify root causes, and help drive corrective actions and long-term solutions.

Support product development, validation, testing, and implementation activities.

Monitor product performance metrics and customer feedback to identify improvement opportunities.

Collaborate with global product and engineering teams to align regional product needs with long-term product strategy.

Assist with technical documentation, product requirements, compliance activities, and product communications.

Serve as a technical resource for internal stakeholders across multiple functions.

Balance multiple competing priorities and projects while driving measurable business results.

What We're Looking For

Required Qualifications Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Systems Engineering, or related technical discipline.
5+ years of experience in product management, product engineering, systems engineering, manufacturing engineering, or related technical roles.

Experience supporting engineered products throughout the product lifecycle.

Strong problem-solving and analytical skills.

Experience working cross-functionally with engineering, manufacturing, quality, and operations teams.

Ability to influence stakeholders and drive decisions in a matrix organization.

Excellent communication and project coordination skills.

Preferred Qualifications Experience as a Product Manager, Technical Product Manager, Product Engineer, Systems Engineer, Engineering Project Manager, or Product Owner.

Experience with in industrial equipment, capital equipment, building systems, industrial automation, material handling, transportation, HVAC, heavy equipment, manufacturing, or related industries.

Familiarity with engineering change processes, product development…