Personal Banker

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

Our community bank client is seeking to fill a Personal Banker role in the Naperville, IL market. The successful candidate will be performing all customer service functions while maintaining positive relationships with coworkers and customers.

The position includes a generous salary of up to $65K plus incentives and an excellent benefits program.

• Manage customer bank accounts; open, close and oversee transactions
• Resolve issues with banking services and accounts
• Answer incoming calls from customers and resolve basic inquiries for deposit and basic loan questions.
• Perform account maintenance for customers who want to change their banking products
• Learn and follow the bank’s operating procedures
• Process additional functions including detailed reporting as assigned by supervisor
• Escalate issues when necessary to supervisor in order to achieve successful customer service

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

• High School Diploma or equivalent.
• Two years of experience in customer service or comparable positions.
• Experience in loan sales, application generation, and loan closing experience at a financial institution.
• Previous experience in understanding and explaining credit bureau reports, liaising with members in satisfying loan stipulations, scheduling closings, and processing loan documents.
• Successful ability to sell ancillary insurance products.
• Ability to build positive relationships within the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel.
• Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner.