Onsite Release of Information Specialist - Naperville, IL

Onsite Release of Information Specialist - Naperville, IL

Naperville, IL, USA

Posted Tuesday, December 30, 2025 at 6:00 AM

Onsite Release of Information Specialist - Naperville, IL

Summaryof Position:

The Releaseof Information  Specialist(ROIS) initiatesthemedicalrecord releaseprocessbyinputtingdatainto Verisma Software.

The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site, in Naperville, IL .

The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred