Admissions Director; college grads encouraged

Admissions Director (New college grads encouraged to apply)

Base pay range: $50,000.00/yr - $80,000.00/yr

TITLE:

Admissions Director

REPORTS TO:

Administrator

To plan, organize, develop, and operate the Admission Department in accordance with current Federal, State, and local regulations, standards, guidelines, and facility policy. To ensure that all resident referrals are properly screened and eligibility is verified prior to accepting the referral and admitting the patient. The Admission Director/designee is responsible for ensuring that accurate information and all required forms/agreements are maintained in the Electronic Medical Record system associated with patient/resident.

Develop and maintain relationships with area community agencies and organizations. Responsible for driving and facilitating effective streams of communication related to the services of the facility. Actively promotes Alden through business development activities leading to increased census both in person and remotely with key feeder hospitals.

• Bachelor’s Degree in a related field of study (marketing, finance, healthcare/business management) or 2 years of direct experience.
• Preferred knowledge of long‑term care.
• Communicates appropriately, is adaptable to changes in assignments and priorities, and can delegate tasks when appropriate.
• Must have the ability to work independently and manage a wide variety of contact with outside agencies with tact and discretion.
• Ability to multi‑task, meet deadlines in a challenging environment, and think analytically.
• Always demonstrates positive customer service and a respectful attitude.
• Technology oriented and must have working knowledge of Microsoft Excel and Microsoft Outlook, EMR systems with the ability to learn new software and systems.
• Preferred experience with insurance portals.

• Ability to move intermittently throughout the workday and sit at a desk.
• Ability to work in a fast‑paced and demanding environment.
• Ability to demonstrate emotional maturity to and work with ill, disabled, elderly, and emotional individuals.
• Must be able to occasionally move and lift supplies and equipment.
• Be in good general health; be subject to exposure to infectious waste, diseases, and other conditions, etc.

• Resident Referral Process:
  Communicate effectively with hospital, Central Intake Team, or community agencies regarding admission referrals.
• Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibility portals to ensure only referrals with SNF coverage are accepted.
• Complete required offender registry verifications and initiate criminal background check requests per facility policy.
• Ensure private pay residents are informed about deposit requirements.
• Review and complete resident and representative information; work with referral contacts to fill gaps.
• Accept reservations for resident accommodations accurately and organized.
• Collaborate with the facility Interdisciplinary Team to analyze referrals and ensure facility can meet medical and care needs.
• Notify referring agencies timely with outcomes.
• Collaborate with Administrator and nursing staff to assign appropriate rooms.
• Communicate admissions, discharges, or room transfers to appropriate departments promptly.
• Admission Process:
  Implement procedures to greet new residents and escort them to their rooms; explain facility philosophy, policies and procedures to new residents and representatives.
• Maintain accurate census within the EMR, as per company policy.
• Financial Performance:
  Assess financial eligibility for each referral prior to approval to secure reimbursement.
• Marketing:
  Analyze marketing data related to referrals, admissions, discharges, and resident case mix to develop and implement marketing/census programs.
• Act as a liaison between transferring agencies and the facility; promote ongoing customer service as outlined in the Ambassador Program.
• Other Duties:
  Develop and participate in Quality Assurance Program Improvement initiatives; observe and implement facility policies and procedures; perform other duties as assigned.

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement / Pension Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance