Patient Access Representative

Patient Access Representative

IT IS MORE THAN A CAREER, IT'S A CALLING.

IL-SSM Health St. Mary's Hospital – Centralia

Worker Type: Regular

Location: SSM Health St. Mary’s Hospital, Centralia

Schedule: 6:30 am – 5:00 pm (10‑hour shifts). Includes weekend and holiday rotation.

Pay: $18.00 – $24.62 per hour (Hourly)

Responsible for communicating with patients, participants, and staff to accurately schedule procedures and gather necessary demographic, insurance, and clinical information.

• Gather patient information and enter it into the appropriate database. Seek resources to resolve issues concerning type, date, or location of procedures.
• Schedule patient procedures efficiently, utilizing patients’ time and clinical resources. Coordinate and communicate schedules.
• Assist with coordination of insurance pre‑certification/authorization activities.
• Provide counseling to patients, participants, or representatives regarding pre‑service requirements and instructions.
• Perform clerical and reception duties associated with patient registration.
• Perform other duties as assigned.

• High‑school diploma/GED or 10 years of work experience.

• No experience required.

• Frequent lifting/carrying of 0‑25 lb objects; occasional lifting/carrying of 25‑50 lb objects.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
• Frequent use of vision for near and far distances to identify and distinguish colors.
• Frequent use of hearing and speech to share information, including hearing alarms or machinery.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping; occasional climbing.

• None.

• Department:  PAS – St. Mary's Centralia
• Work Shift:
  
  Variable Shift (United States of America)
• Scheduled Weekly
  
  Hours:
  
  40

• Paid Parental Leave:
  Eligible team members receive one week of paid parental leave for newborns or newly adopted children (prorated based on FTE).
• Flexible Payment Options:
  Eligible hourly team members may access earned, unpaid base pay before payday through Daily Pay (fees may apply).
• Upfront Tuition Coverage:
  Eligibility for upfront tuition coverage through Flex Path Funded.
• Additional benefits:
  Sign‑on bonus for external hires, competitive pay and benefits, career development opportunities, supportive leadership, and collaborative team environment.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.  to learn more.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care