Front Desk Agent

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Holiday Inn Express & Country Inn & Suites-Bensenville,IL

811 E Grand Ave, Bensenville, IL 60106

$20-$22/hour, based on experience

Full-Time | Primarily Evening Shifts

Join our Torch Bearer Award winning team at Holiday Inn Express Bensenville! We're looking for a friendly, dependable, and professional Front Desk Agent who enjoys helping guests and wants to grow in the hospitality industry.

IHG/Hotel Key experience is a plus, but strong customer-service experience is also valued.

• Welcome guests and provide a smooth check-in/check-out experience
• Handle reservations, phone calls, payments, and guest requests
• Assist guests with our Park, Sleep & Fly packages
• Respond to guest questions and resolve concerns professionally
• Maintain accurate front desk records and daily operations
• Communicate with housekeeping, maintenance, and other departments
• Help create a positive and memorable experience for every guest

• 1+ year of hotel front desk experience preferred OR strong customer-service experience
• IHG/Hotel Key experience is a plus
• Strong communication and problem-solving skills
• Dependable, professional, and self-motivated
• Comfortable using computers and learning hotel systems
• Team-oriented with a positive attitude
• Available for evening shifts and some weekends/holidays

Candidates with an IT/technology background are also welcome to apply.

• $20-$22/hour, based on experience
• Full-time employment
• Hotel employee discounts
• Performance-based bonuses
• Sick leave
• Paid vacation after your first anniversary
• Opportunities to learn, grow, and advance within hotel operations

If you enjoy helping people, solving problems, and creating great guest experiences, we'd love to hear from you.

Work Location:

In person - Bensenville, Illinois