IT Operations Technician

Overview

Join to apply for the IT Operations Technician role at Epic
. This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

• Monitor the hosting infrastructure stack and respond swiftly to problems as part of Epic Hosting.
• Employ investigative and troubleshooting skills across tools to identify and resolve network, hardware, virtualization, and presentation problems.
• Interface with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

• Relocation to the Madison, WI area (reimbursed).
• A history of academic and professional success.
• Exceptional interpersonal, communication, initiative, and leadership abilities.
• Available to work second or third shift hours.
• Eligibility to work in the U.S. without sponsorship.
• COVID-19 vaccination.

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route.
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS.
• Certifications:
  
  CompTIA+, CCNA, Network+, or Linux+.
• Knowledge of VMware.

• Full-time

• Information Technology

• Computer Networking and Information Technology & Services