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Quality Leader — IT Service Excellence
Job in
Lemont, DuPage County, Illinois, 60439, USA
Listed on 2026-01-01
Listing for:
DMI
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support
Job Description & How to Apply Below
Location: Lemont
A leading digital services provider is seeking a Knowledge/Quality Manager in Lemont, IL. This role focuses on knowledge capture and service quality management across support tiers. The ideal candidate will bring over 7 years of IT service experience, possession of ITIL certification, and a strong background in continuous improvement and performance analytics. This hybrid position offers a collaborative work environment with benefits focusing on employee well-being.
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