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Technical Support Engineer
Job in
Naperville, Will County, Illinois, 60564, USA
Listed on 2026-01-03
Listing for:
Partnersinstaffingmi
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
Are you a solutions-driven professional with a passion for technology and automation? We’re seeking a Technical Support Engineer to join a fast-growing, innovation-focused team in Naperville. This is a full-time, direct hire opportunity with a competitive salary and room for growth.
Key Responsibilities- Lead technical support strategy, owning solution architecture and customer engagement in the industrial automation space
- Translate customer needs into scalable, cost-effective solutions
- Act as a key technical liaison, building trust and credibility with strategic clients
- Deliver on-site demos, technical workshops, and proof-of-concepts (POCs)
- Collaborate closely with internal sales, product, and engineering teams to drive customer satisfaction
- Build and mentor a small technical team, providing coaching, onboarding, and performance development
- Maintain consistency and quality across technical solution delivery processes
- 3+ years of technical experience in automation, robotics, machine vision, or a related field
- Strong problem-solving and solution-design skills
- Excellent communication and presentation skills
- Comfortable working cross-functionally with technical and non-technical teams
- Experience with industrial systems, controls, or integration is a plus
- Leadership or mentoring experience preferred
- Work with innovative technology in a high-growth industry
- Join a mission-driven team that values collaboration and impact
- Opportunity to influence product development through real-world feedback
- Be part of a company that supports professional growth and development
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