Director, WMS Product Design​/Development Operations Technology

At Hello Fresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The Hello Fresh Group now includes our core brand, Hello Fresh, as well as:
Green Chef, Every Plate, Chefs Plate, Factor_, and Youfoodz.

Hello Fresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecycle for Hello Fresh's global warehouse fulfillment and inventory control domain — from architecture and product design through engineering execution, quality assurance, and operational reliability. You will drive a culture of product & engineering excellence, leveraging modern agentic tooling and AI-assisted workflows to increase team velocity, reduce defect escape rates, and accelerate deployment confidence.

You will collaborate closely with stakeholders across operations, automation/production technology, procurement, and finance to deliver innovative solutions on our strategic WMS platform — Infios's Warehouse Advantage (Körber/Highjump) — while balancing competing priorities and technical resource demand.

This location-flexible position can be physically based in any of our North America corporate offices or fulfillment centers with a hybrid working model, but must be flexible with work hour scheduling as teams and solutions are dispersed globally.

The Director of WMS Product Design and Software Engineering will work with key technology and product leaders across Hello Fresh to enable the inventory management and control domain strategy, evaluate technology-related priorities, and translate stakeholder needs into actionable roadmaps. The ideal candidate combines impeccable management and communication skills with a practitioner's instinct for modern software delivery — knowing how to build high-performing teams, establish engineering health metrics, and integrate AI-assisted tooling that meaningfully accelerates quality and velocity.

• WMS Solution Ownership: Provide technical direction, development oversight, and performance accountability for Hello Fresh's deployment of Infios's Warehouse Advantage (Körber/Highjump) WMS platform across all global locations
• Integration Architecture & Reliability: Own WMS layer Integrations to host systems and CDC pipelines (Debezium/kafka) to Snowflake/Databricks
• Platform Architecture: Partner/ support as needed the Hosting Architecture team in the optimal sizing and performance of WMS Architecture in AWS
• Agentic Engineering & Developer Productivity: Champion and drive adoption of agentic engineering practices across the team: automated code review tooling (e.g., AI-assisted PR analysis, static analysis agents, LLM-powered code quality gates), AI-augmented test generation and execution, and intelligent deployment pipelines. Measure and report the impact of these practices on delivery velocity and defect escape rate
• CI/CD & Deployment Automation: Own the maturity roadmap for CI/CD pipelines. Establish automated deployment workflows with robust rollback strategies, feature flagging, environment-specific gate checks, and infrastructure-as-code practices — enabling high-confidence, low-friction releases across all WMS environments
• Quality…