Electronic Classroom Technical Support Specialist

Location: Great Lakes

Great Lakes, ILJob Type Full-time

DescriptionCSA is currently seeking an Electronic Classroom Technical Support Specialist to support our Navy client onsite in Great Lakes, IL.For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  

How Your Role Will Make an Impact:

Ensure student training infrastructure is functional and available

Ensure that Active Directory accounts are properly configured

Assist customers in overcoming any challenges through monitoring and performance management

Identify problem areas and opportunities for improvement in a mission critical network

Turn metrics into information and communicate their meaning

Manage users and computers in an enterprise network

Requirements

What You Will Need to Join Our Award-Winning Team:

Clearance:
Must possess Interim or an active Secret clearance

Education:

HS Diploma or equivalent

Years of

Experience:

3  years of relevant experience General

Experience:

Electronic Documentation, System Administration, Network Administration, Database Administration

Certifications:

Security+ or equivalent Bachelor's degree

Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance

Experience with systems and hardware and software administration and integration

Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

What Sets You Apart:

Experience with multi-media systems support and community of interest (COI) network operations

Experience with local group policy management and file share, system, and account administration

Experience with configuration and change management and life cycle support

Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching

Experience with system monitoring and troubleshooting

Knowledge of system development, software maintenance, and ancillary functions

Knowledge of cyber defense compliance and accreditation services

Ability to perform onsite service center support

Bachelor's degree

Physical Requirements:

While performing the duties of this job, the employee is regularly required to:

Sit for extended periods of time and work at a computer workstation

Use hands and fingers to operate keyboards, mice, and other input devices

Communicate effectively, both verbally and in writing

Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust

Stand, walk, bend, or reach;
Access equipment located in data centers, offices, or under desks

Lift and/or move equipment weighing up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).