Desktop Analyst - Information Technology
Job in
Maryville, Madison County, Illinois, 62062, USA
Listed on 2026-10-29
Listing for:
Anderson Hospital
Full Time
position Listed on 2026-10-29
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Computer Repair / Support, Technical Support
Job Description & How to Apply Below
Coordinates and maintains computer hardware, software, and peripherals.
JOB RESPONSIBILITIES:
Approaches problems analytically, using good judgment, common sense, and technical knowledge when problem solving.
Makes every attempt to resolve tasks/calls quickly and limits the need to dispatch additional staff where possible. Focused on 100% uptime and customer satisfaction.
Maintains inventory of spare parts and replacement equipment.
Configures and tests new and existing systems.
Repairs/refurbishes equipment. Escalates problems to support vendor as appropriate.
Contributes to the productivity and efficient operation of the department through skills transfer, continued professional growth and self-education of new technologies.
Other duties as assigned.
EDUCATION REQUIRMENTS AND OTHER REQUIREMENTS:
Education Level:Associates Degree in an Information Technology field, or A+, or N+ certification
Experience Requirement:
Must have working knowledge of Microsoft applications and operating systems. Knowledgeable of network protocols, desktop hardware configurations and printers.
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