Assistant Field Operations Manager, Veterinary

Assistant Field Operations Manager, Veterinary

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

• Mission-Driven Impact:
  Join a team dedicated to helping pets live their best lives by providing affordable, innovative veterinary solutions.
• Innovative Culture:
  Be part of a company that challenges industry norms with creative and resourceful solutions.
• Collaborative Excellence:
  Thrive in an environment that values continuous improvement, high standards, and teamwork.
• Humble & Hungry Spirit:
  Work alongside passionate professionals committed to making a real difference in pet care.

• Medical, Dental, Vision
• Flex Spending Account
• Company Paid Life Insurance
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• 8 Paid Holidays, 2 Personal Days and PTO
• Short and Long Term Disability Insurance

The Assistant Field Operations Manager is responsible for all aspects of operations and oversight of the field office and clinics. Lead effective operations through Leadership Competencies.

• Management of all field office operational issues to include administrative, facilities, and inventory
• Assist in recruiting, hiring, training, disciplining and evaluating location’s staff
• Manage office and clinics as directed
• Establish, build and maintain relationships with host location staff and animal outreach groups within the field office oversight
• Communicate regularly with Field Operations Manager to ensure consistency in how services are being provided to pet parents and that operational P&Ps are being executed
• Collaborate with Field Operations Manager on business opportunities pertaining to partner locations
• Live our competencies and reinforce our brand promise with our partners, pet parents and team members
• Communicate marketing programs to the staff and ensure that marketing materials are printed for use
• Travel to include: community clinics, as needed to effectively drive the business
• Travel to headquarters or other field offices to participate in business initiatives pertaining to field operations
• Support and participate in weeknight and weekend clinics as well as working on rigs
• Other duties or functions as assigned or requested

• Valid Driver’s License required
• Safe driving record
• Basic Human Resources principles
• Basic Accounting/Math principles
• Operations management implementing best practices
• Knowledge of business and management principles
• Knowledge of principles and processes for providing customer service
• Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
• Ability to drive motor vehicles in various terrain and weather conditions
• Work for prolonged periods of time in the field, including 12-14 hours days on occasion
• Fast-paced, fluid work environment
• Schedule includes weekends, with occasional overnight and holiday work
• Some outdoor clinic work and activities may be necessary
• Ability to travel up to 20% of time

• High School Diploma or equivalent required
• Post-secondary degree in business administration, management or operations preferred but not required

• Independent judgment and decision making skills
• Detail oriented, ensuring accurate and reliable work product
• Strong verbal and written communication skills
• Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
• Strong organizational, problem-solving and analytical skills
• Ability to switch focus rapidly in a fast-paced environment
• Computer Skills (Microsoft Office, Time and Attendance/ HR Software), Scheduling Database, iPad

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity…