Chief Public Safety

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Poplar Grove, IL, US

9 days ago Requisition

Salary: $50,000.00 Annually

Candlewick Lake Association, Inc. is seeking an experienced, service-oriented leader to serve as Chief of Public Safety. This position directs the Association’s 24-hour Public Safety operations and code enforcement, including gate access control, dispatch, patrol, lake enforcement, Association rule enforcement, incident response, emergency preparedness, and community safety programs.

The Chief leads a multi-shift department and is responsible for personnel management, staffing, scheduling, training, performance management, operational planning, policies and procedures, records, equipment, technology, budgeting, purchasing, and departmental readiness.

This is a private gated community Public Safety position. The Chief must understand the distinction between Association enforcement authority and matters requiring governmental law enforcement, fire/rescue, emergency medical services, or another outside agency.

Primary Responsibilities

• Plan, direct, supervise, and evaluate Public Safety operations across all shifts and work locations.
• Recruit, train, coach, evaluate, and hold department employees accountable for performance, conduct, attendance, customer service, and compliance with procedures.
• Develop schedules and staffing plans that maintain effective 24/7 coverage while controlling overtime and payroll expenses.
• Establish and maintain initial, ongoing, remedial, and refresher training programs.
• Oversee patrol, gate access control, dispatch, seasonal lake enforcement, incident response, and community safety activities.
• Ensure Association rules and policies are enforced professionally, objectively, consistently, and within the department’s authority.
• Review citations, incident reports, dispatch records, evidence, complaints, and other departmental documentation for accuracy and completeness.
• Maintain emergency-response plans and coordinate with law enforcement, fire/rescue, EMS, the Illinois Department of Natural Resources, and other outside agencies.
• Oversee Public Safety vehicles, boats, radios, access-control equipment, cameras, recording systems, facilities, uniforms, and other departmental assets.
• Prepare and manage departmental operating and reserve budget recommendations, purchasing, vendor coordination, and approved projects.
• Develop and maintain departmental policies, standard operating procedures, records, reports, and community safety communications.
• Respond professionally to resident/member questions, concerns, complaints, and enforcement matters.
• Serve as Staff Liaison to the Public Safety Commission while maintaining the distinction between the Commission’s advisory role and staff’s responsibility for daily operations and personnel management.
• Keep the General Manager informed of significant incidents, risks, complaints, personnel matters, and operational concerns.

Required Qualifications

• High school diploma or equivalent.
• Progressive experience in public safety, security, law enforcement, emergency services, community association public safety, or a closely related field.
• Previous supervisory or management experience involving employee leadership, scheduling, training, performance management, and operations.
• Experience managing a multi-shift or continuous-coverage operation.
• Strong leadership, judgment, problem-solving, communication, documentation, conflict-management, and de-escalation skills.
  
  Ability to remain calm, professional, objective, and decisive during emergencies, complaints, personnel matters, and challenging interactions.
• Ability…