Commercial General Manager

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* POSITION SUMMARY:

** Mariani Landscape is hiring a Commercial General Manager. This position is responsible for leading a Branch to consistently exceed annual company sales goals while ensuring the highest standards of sales execution, service delivery, and operational performance. The General Manager provides direct leadership to Client Representatives and Production and Enhancement Teams, aligning sales, operations, and service efforts to meet both client expectations and company objectives.

This role has full operational and P&L responsibility for the Branch and oversees performance at both direct and indirect levels. The General Manager is accountable for developing and executing strategies that drive continuous improvement in sales performance, operational efficiency, associate development, and overall business results.

Additionally, the General Manager is responsible for all aspects of sales, production, and customer service within their assigned service area, with a strong focus on increasing customer and associate satisfaction, optimizing manpower and resources, and supporting the long-term growth and advancement of the company.
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

** The essential functions of this position include, but are not limited to, the following:
* Follow company policies, procedures, and work standards.
* Lead Branch to support profitable sales, quality workmanship, and high retention.
* Maintain budgeted gross profit percentage on all accounts.
* Ensure that client relationships are maintained by the sales team.
* Manage and participate in department sales and production budgets.
* Report on sales and orders activities of the Client Representatives.
* Manage hours, efficiency, and service of all Production Teams within the Branch.
* Manage policy deployment in the areas of quality, cost reduction, completion timelines, safety, customer satisfaction, employee relations, and performance measures.
* Provide leadership for associate relations through effective communication with subordinate staff and Mariani management, as well as training and development.
* Ensure compliance with Mariani standards for cost control, waste reduction, quality, safety, and on-time deliverables.
* Determine Branch headcount in accordance with business demand and season cycles for sales team.
* Hold regularly scheduled meetings with the Sales and Production teams, with teamwork and free information flow as guiding principles.
* Lead by example, and support our people, our clients, and our processes with an attitude of respect, fairness, dignity, and enthusiasm. Establish challenging targets for improvement in safety, quality, cost, and delivery.
* Manage and direct staff, and be responsible for the overall direction, coordination, and evaluation of staff.
* Consistently evaluate work and determine whether further steps are needed to meet internal and external client expectations.
* Maintain and enhance the Company’s image as a leader in the industry.
* Maintain high standard of quality of all work performed.
* Complete paperwork accurately and on time, including time-off requests, performance reviews, and other necessary information.
* Participate in and contribute to Mariani initiatives.
* Lead the orientation and training of new…