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Digital Account Supervisor

Job in Mettawa, Lake County, Illinois, USA
Listing for: AbbVie Inc.
Full Time position
Listed on 2026-11-02
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing, Marketing Communications
Salary/Wage Range or Industry Benchmark: 109500 - 208500 USD Yearly USD 109500.00 208500.00 YEAR
Job Description & How to Apply Below
Location: Mettawa

  • Compensation: USD 109,500 - USD 208,500 - yearly
Company Description

About Abb Vie

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us at  .

Follow @abbvie on Linked In, Facebook , Instagram , X and You Tube.

Job Description

The Digital Account Supervisor serves as the liaison between the Abb Vie Ad Agency and their assigned accounts. They are responsible for managing the day-to-day relationships across the Agency, working in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers. The position leads the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives.

KNOWLEDGE / SKILLS

  • In-depth understanding of digital tactical development with the ability to provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc.
    • Website experience is required.
  • Functional knowledge of Digital marketing platforms.
  • Recommend digital tactics that align with the strategy and goals of the brand.
  • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving.
  • Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • In-depth understanding of how to gather and document digital project requirements, working cohesively with Agency team members to ensure best-in-class execution.
  • Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL).
  • Maintain knowledge of Abb Vie guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance.
  • Demonstrate critical creative thinking and problem-solving skills.
  • Display clear and concise written and verbal communication skills.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Lead, or assist in, the development of annual scope documents and annual forecasting.
  • Demonstrate leadership in conflict resolution to facilitate effective outcomes.

PROJECT/PROCESS MANAGEMENT

  • Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Act as the digital lead for assigned business group.
  • Manage or assist in the creation of project estimates and timelines.
  • Assist with billing and ensure billing is completed on schedule.
  • Possess ability to work in a high-volume, rapidly paced environment.

ACCOUNTABILITY / SCOPE

  • Reports onsite to Abb Vie Ad Agency Group Account Supervisor, Digital.
  • Partners with creative team and project manager on project initiatives.
  • Adherence to all company-wide financial policies.
Qualifications
  • Master's degree or equivalent related project or functional experience is desirable
  • Total account management experience
    10-12+ years
  • Pharmaceutical industry experience preferred (both U.S. and Global) and in-house ad agency/ad agency experience a plus
  • High Energy, positive, organized individual who is comfortable in high-viability role
  • Ability to manage high volume project scope in a fast paced, creative environment
  • Great Collaborator with ability to focus on both the big picture and small details
Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.

Individual compensation paid within this range will depend on many factors including geographic location,…

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