Team Member, Restaurant​/Food Service

Benefits:

401(k)

401(k) matching

Employee discounts

Flexible schedule

We are seeking enthusiastic and dedicated Team Members to join our team at a Jamba/Auntie's Anne's/Cinnabon tri-brand in Buffalo Grove, IL. As a Crew Member, you will play a vital role in delivering exceptional customer service while ensuring the efficient operation of our food service. You will be responsible for food preparation, maintaining cleanliness, and providing a welcoming atmosphere for our guests.

If you have a passion for the food industry and enjoy working in a team-oriented environment, we want to hear from you!

Position Summary:

A Team Member is responsible for the preparation and presentation of Jamba, Auntie Anne’s, and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Smoothie Partners LLC.

Job Duties and Responsibilities:

Include but are not limited to:

· Prepare smoothies, bowls, and other food items for customers aligned to GoTo Foods standards.

· Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).

· Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.

· Prepare specialty pretzels or other brand products for Cinnabon.

· Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.

· Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.

· Prepare drinks and bag orders using appropriate health and safety measures.

· Exhibit a friendly, and courteous attitude toward guests and co-workers.

· Host, greet, and serve guests with a smile, and take orders.

· Assertively and professionally suggest and upsell to increase the company’s profitability and check average.

· Operate the point-of-sale system efficiently with minimum voids and accurately make change.

· Serve and provide samples to potential guests.

· Set up equipment, utensils, and supplies for opening.

· Break down, clean, and put away equipment, utensils, and supplies at closing.

· Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.

· Always comply with uniform policy and company hygiene/appearance standards.

· Maintains regular and consistent attendance and punctuality.

· Complies with Smoothie Partners LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Required Qualifications:

· 0-1 years of experience in the food service industry or equivalent retail experience.

· Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.

· Basic math and basic reading skills.

· Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.

· Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.

· Availability to work shifts.

· Ability to develop and maintain effective working relationships with co-workers.

· Compliance with all health and sanitation laws and regulations.

Preferred Qualifications

· Experience in computer, smart phones, iPads, retail handhelds, and POS systems.

· General knowledge and understanding of the food industry or retail operations preferred, but not required.

Job Requirements/Physical Demands:

· The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons).

· The ability to lift 50+ pounds.

· Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.

· Work with agility.

· Occasional long hours within the state and federal applicable laws.

· Ability to write simple correspondence. Ability to effectively share information in a one-on one and/or small group settings to guests, and other employees of the organization who only speak English for safety and communication purposes.

· Ability to test products by taste, color, and smell.

Work Environment:

· The work environment characteristics described here are representative of those an employee…