Shift Leader-Hardees Restaurant-Carthage, IL

Shift Leader-Hardees Restaurant-Carthage, IL (1272)

Join to apply for the Shift Leader-Hardees Restaurant-Carthage, IL (1272) role at Hardees of Evans.

People, Hospitality, Integrity – this is what Capstone Restaurant Group is all about! The Capstone Restaurant Group strives to be the top of the restaurant and hospitality industry. We value talented team members, provide great hospitality, and operate with integrity, fairness, and consistency.

The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description.

• Take necessary action to ensure all hospitality service is outstanding; anticipate and exceed guest needs; handle situation and requests immediately in a positive manner.
• Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; take initiative to correct problem areas immediately.
• Consistently enforce and maintain all quality, service, and cleanliness standards.
• Monitor and maintain proper staffing levels and labor costs.
• Create a friendly atmosphere for Team Members and Guests.
• Effectively train and provide direction and supervision for Team Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize, and implement all operational routines and activities during your shift.
• Maintain a cooperative, harmonious working relationship with management and fellow team members.
• Ensure all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance meets company standards and displays professionalism at all times.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Perform other tasks as directed by management.

• Stand for long periods of time.
• Work around high temperatures.
• Work around others in close quarters.
• Able to lift 50 pounds comfortably.
• Work with various cleaning products.

• Must be a minimum of 18 years old.
• Must be willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and method of communication with restaurant (i.e., phone or email).

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Guest-driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

• Competitive wages
• Medical insurance
• Team Member referral bonus program
• Team Member discount programs, with financing options
• Free Meals while working (Discounts for your Family!)
• Paid Time Off
• Tuition reimbursement
• See a complete list of benefits at (Use the "Apply for this Job" box below).-r

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee's Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group and its affiliated entities are not acting as an agent for Hardee's Restaurants or any of its affiliates.