Restaurant Manager

Come work in the most scenic area in Illinois, Starved Rock Lodge, nestled in beautiful Starved Rock State Park, which hosts 2.5 million visitors every year. Join our amazing team of associates working in our historic lodge, charming log cabins, beautiful retail gift stores or award‑winning restaurant among the trees, canyons, and waterfalls of the park. Whether you are looking for an entry‑level hospitality position or simply want to enhance your professional skills, we are the employer who believes in providing amazing associate experiences.

Come join our talented team and begin your next adventure!

Create and maintain a customer service‑driven Main Dining Room and Back Door Lounge operation. Lead, motivate, and inspire employees to deliver consistent high‑quality product and service. Drive continuous improvement in service quality by defining and improving processes, scheduling appropriate staff levels, developing staff, and encouraging communication between lounge, main dining room, kitchen, sales and banquet departments.

• Ensure that guest service expectations are being met or exceeded
• Ensure restaurant staff is working as a cohesive unit to provide the highest level of quality and service as per company standards.
• Greet and maintain rapport with customers.
• Responsible for direct leadership, coaching, and mentoring of the restaurant staff including leads, bartenders, servers, food runners, bussers, and hosts in their respective responsibilities.
• Hire, train and schedule qualified staff to ensure a high level of service.
• Ensure all staff receive continuous on the job training including cross training, use of POS, menus, sanitation guidelines, and service standards.
• Hold regular staff meetings and encourage communication and staff development in this setting.
• Responsible for managing labor costs through effective scheduling of staff.
• Monitor profit and loss data and recommend changes to improve the bottom line while maintaining a high level of service.
• Develop annual budgets and budget projections.
• Develop and implement plans for responsible utilization of department resources.
• Perform weekly inventory, place, and receive alcohol orders.
• Maintain up‑to‑date knowledge of trends in food, wine, beer, and liquor. Advise and train staff on food and wine pairings and beer trends.
• Ensure compliance with operational and company standards, policies, and Federal, state, local laws, and ordinances.
• Maintain professional image, including sanitation and cleanliness, proper uniforms, and appearance standards.
• Develop and maintain close working relationship with vendors and encourage special promotions.

• Proven management experience in a restaurant setting.
• Demonstrated success at managing people and delegating responsibility.
• Familiarity with POS systems and Microsoft Office.
• Strong leadership and managerial skills that include the ability to coach, develop, and clearly communicate expectations.
• Experience in food safety standards, budgeting, inventory control, and food industry regulations.
• Excellent customer service skills with a passion for delivering memorable guest experiences.
• Self‑motivated with the ability to perform with the highest professional and ethical standards.
• Respond well to a changing work environment and able to perform at the highest level with minimal supervision.
• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions.
• Expert knowledge of liquor, beer, wine, and food.
• High School diploma;
  Degree in hospitality, culinary, or related field preferred
• Illinois Food Sanitation license and Basset certification
• Must be 21 years of age.
• Must be able to walk and stand for long periods of time.
• Must be able to lift up to 25 lbs. on occasion.
• Must be willing to work weekends, evenings, and holidays as needed.

$50,000 - $55,000

• Paid Time Off
• 401k Program
• Life Insurance
• Disability Coverage
• Reward & Recognition Program
• Site Discounts
• Employee Assistance Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.