Store - Huck's Store Manager

This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.

Our golden rule: “The customer is the most important person in all our stores.”

Huck’s Market Store Manager

Every store manager is responsible for the proper and efficient operation of the store within company policy and the local laws in such a manner as to ensure that the store is profitable. Store Managers also must maintain the highest level of customer service.

Customer Service

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT

Increase profits to ensure the financial security of our ESOP

• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing all expenses and sales to budget (or better)
• Neighborhood marketing (knowing your customer's wants and needs) through community involvement
• Participate in all Suggestive Selling contests by motivating Sales Associates

General Management

• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy

Accounting

• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation

Security

• Ensures all associate cash handling procedures are followed
• Ensures all security video surveillance equipment is in working order
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check‑in procedures are followed per company policy
• Ensures cash is only kept in one of three places: safe, cash register and bank

Merchandising

• Ensures all promotional signs are posted on the date assigned
• Ensures current plan‑ograms are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as…