Assistant Manager - Sales

The Assistant Manager supports the Fly Shop Manager, Reservations Manager, and Owners via collaborative guidance to enhance the business’s retail and reservation performance. This position requires a professional, enthusiastic, and detail-oriented individual with a strong understanding of the fly-fishing industry and their role in communicating a unified message. The Assistant Manager will work collaboratively to assess and improve RIGS systems across the fly shop, e-commerce, and reservations to maximize sales and assist with business-related tasks as needed.

Flexibility, collaboration, and independent task management are essential to this role.
Only serious applicants with industry experience, resume, and cover letter will be reviewed.

• Assist - Serve as an assistant to Retail and Reservations Operations as a sales associate and daily operations support. Ability to effectively sell the products and services we offer.
• Oversee - Small E-commerce site in the organization of products to effectively sell online.
• Marketing - Assist the RIGS Marketing team in promoting E-commerce/Retail/Trips.
• Proficiency - Gain an elevated understanding of the overlap of the Retail and Guided Services RIGS offers by assisting the reservations team in booking clients on guided trips.

• Flexibility and Interpersonal Skills: Ability to adapt to changing priorities and work independently or collaboratively as needed. This role requires a dynamic individual capable of balancing sales performance, operational tasks, and leadership responsibilities to support the growth and success of the Fly Shop and Guide Service.
• Certifications: Willingness to obtain and maintain certifications required for occasional guiding services.
• Comprehensive Business Knowledge: Develop and maintain proficiency in all aspects of the business, focusing on industry trends, gear innovations, and regional developments.
• Strong Written & Verbal Communication: Demonstrate professionalism in both written and spoken communication, including proper spelling, grammar, and sentence structure. Effectively document and communicate situations that could impact product success or guest experience in a timely manner.
• Technical Proficiency: Possess strong skills in Windows-based programs, internet systems, and cloud-based programs. Experience with e-commerce, social media, and marketing is a plus.
• Industry Expertise: A background in the fly-fishing industry and knowledge of rafting equipment and safety standards is preferred.
• Retail Sales Experience: Prior experience in the fly shop or guide service industry is ideal. Provide exceptional customer service, maintain a high level of product knowledge, and present the RIGS business in a professional, clean, and inviting manner.
• Organizational Skills: Exhibit excellent time management, attention to detail, and the ability to work independently. Stay focused on tasks during both busy and slower seasons.
• Salary: Pay is dependent on experience in the fly fishing, retail and guide services fields. Starting salary $40,000 to $60,000 depending on skill level, performance history and experience.
• End of Year Profit Share Bonus and Business Performance-Based Bonus
• Accountability Plan Benefits
• Two Weeks Paid Vacation: Available during the off-season (November–February)
• Annual Work Schedule: Averaged 35–40 hours per week, with reduced hours in the winter and increased hours during peak summer months.
• Employee Discounts: Access to PRO deals, vendor offers, and incentive programs.
• Destination Access: Dependent on involvement and interest.