Store - Store Manager

Job Description

Posted Sunday, July 20, 2025 at 4:00 AM

Job Title: Huck’s Market Store Manager

Job Purpose:

Every store manager is responsible for the proper and efficient operation of the store within company policy and the local laws in such a manner as to ensure that the store is profitable. Store Managers also must maintain the highest level of customer service.

Job Duties and Responsibilities:

Customer Service

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT

Increase profits to ensure the financial security of our ESOP

• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing all expenses and sales to budget (or better)
• Neighborhood marketing (knowing your customer s wants and needs) through community involvement
• Participate in all Suggestive Selling contests by motivating Sales Associates

General Management

• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy

Accounting

• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation

Security

• Ensures all associate cash handling procedures are followed
• Ensures all security video surveillance equipment is in working order
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check- in procedures are followed per company policy
• Ensures cash is only kept in one of three places: safe, cash register and bank
• Ensures all promotional signs are posted on the date assigned
• Ensures current plan-o-grams are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
• Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
• Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
• All food service areas are kept clean, and all sanitation procedures are followed

Maintenance

• Floors are kept clean and maintained
• Reports any maintenance problems that cannot be corrected immediately without…