Part Time Dispensary Associate

• Location 719 W Union Ave,Litchfield, IL, 62056,United States
• Base Pay $17.50 / Hour
• Employee Type Part Time Non-Exempt
• Required Degree High school
• Manage Others No

Location:

In-Store Job Type: Part-Time | Non-Exempt

Reports to:

General Manager

Founded in 2014, Windy City Cannabis has grown from a single dispensary to six locations across Illinois, with our flagship store proudly located in Homewood, Illinois. As a woman-owned company since 2023, we are committed to creating a safe, inclusive, and professional environment for both medical and recreational cannabis customers.

At Windy City Cannabis, we believe cannabis should be approached with knowledge and respect. Our highly trained team provides expert guidance, personalized support, and a welcoming experience that keeps customers coming back. We foster a culture centered on education, service, accountability, and growth, where team members are empowered to make a meaningful impact.

The Dispensary Associate serves as a frontline representative of Windy City Cannabis, delivering exceptional customer service while supporting daily dispensary operations. This role is responsible for creating a welcoming environment, educating customers on available products, processing transactions accurately, and ensuring compliance with all company policies and state regulations.

Successful candidates are customer-focused, detail-oriented, adaptable, and comfortable working in a fast-paced, highly regulated environment.

• Deliver exceptional customer service and create a welcoming, professional dispensary experience.
• Serve as the first point of contact for customers by greeting guests, verifying identification, and managing customer flow.
• Educate customers on products, promotions, and loyalty programs while maintaining compliance with state regulations.
• Assist in resolving customer questions and concerns in a professional and timely manner.
• Process customer transactions accurately using the Point of Sale (POS) system.
• Handle cash and electronic payments in accordance with company procedures.
• Maintain accuracy while processing discounts, promotions, and customer purchases.
• Support sales initiatives and contribute to store performance goals.

• Assist with receiving, organizing, and stocking inventory.
• Support inventory counts, audits, and reconciliation activities.
• Participate in order fulfillment, including pick-and-pack operations and online order preparation.
• Maintain product accuracy and organization throughout the sales floor and back-of-house areas.

• Adhere to all company policies, security procedures, and Illinois cannabis regulations.
• Verify customer identification and eligibility requirements in accordance with state law.
• Maintain a clean, organized, and customer-ready dispensary environment.
• Support opening, closing, and daily operational procedures as assigned.

• Maintain knowledge of cannabis products, industry trends, and regulatory requirements.
• Participate in ongoing training and development opportunities.
• Perform other duties as assigned.

• Minimum of 1 year of experience in retail, hospitality, customer service, or a similar customer-facing environment preferred.
• Experience utilizing Point of Sale (POS) systems and basic computer applications.
• Cannabis retail experience is a plus but not required .
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to maintain confidentiality, professionalism, and ethical conduct.
• Strong attention to detail and commitment to compliance.
• Must…