Lead Installer; HVAC

Contract Recruiter @ Oncourse Home Solutions | SPHR® Certification

Oncourse Home Solutions (OHS) is a people‑centric organization with $500M in revenue, owned by private equity firm Apax Partners. We serve 1.8+ million customers across the U.S. with homeowner warranty and home care services. Our mission is to create lasting value by helping homeowners navigate the unexpected, reduce costs, and make home ownership enjoyable for all.

We are an equal‑opportunity employer. Employment decisions are based on business needs, job requirements and individual qualifications without regard to race, sex, gender identity, sexual orientation, color, religion, national origin, disability, veteran status or any other characteristic protected by law.

The Lead Installer is responsible for completing a variety of HVAC‑equipment installation tasks with quality, safety, and customer‑service excellence. The role includes travel to customer homes in Indiana, on‑call scheduling, and warranty product promotion. A valid driver’s license and refrigerant certification are required.

• Provide excellent customer service on every job.
• Comply with all safety policies and calibrate gas‑sensing tools monthly.
• Install furnaces, condensers, humidifiers and accessories independently.
• Wired electric components for furnaces and thermostats (high/low voltage).
• Install sheet‑metal duct systems, connect gas lines, cut and thread pipe, and solder/brazing refrigerant lines.
• Accurately bill, order parts, and complete paperwork promptly and legibly.
• Maintain inventory, cycle‑count, and minimize re‑class data entries.
• Diagnose and solve technical problems using analytical techniques.
• Adhere to corporate policies, maintain safety, and submit field safety findings.
• Meet productivity, quality, and safety metrics and pursue additional training.
• Perform physical tasks such as lifting 50–60 lbs, working from heights, and handling extreme temperatures and noise.

• High School diploma, GED, or equivalent experience.
• HVAC certification or vocational/skill training in HVAC (certification not required).

• Proficiency with Microsoft and Google Suites.
• iPad usage.

• Competitive Compensation with performance philosophy.
• Comprehensive health coverage (medical, dental, vision).
• 401(k) plan with 4% company match.
• Generous paid time off.
• Education assistance program.
• Flexible spending and health savings account options.
• Employee wellness resources (EAP, legal, financial).
• Vibrant company culture with townhalls, recognition, and employee resource groups.

The base pay range for this position is $50,000 – $70,000 USD annually. Compensation may also include an annual performance‑based bonus, sales incentive plan, or commission target, depending on qualifications, experience, education, and skill set.

Qualified candidates should apply online. No external recruiter or agency calls/communication will be accepted.