Fire Alarm Technician

Fire Alarm Technician – $7,500 - $10,000 sign‑on bonus

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let’s talk about how you can join us in our mission and build your future with us!

Marmic Fire and Safety is seeking a skilled and detail‑oriented Alarm Technician to join our team. The Alarm Technician will be responsible for installing, maintaining, and repairing alarm systems, ensuring the highest standards of safety and functionality for our clients. This role involves working on various types of alarm systems, including fire alarms, intrusion alarms, and monitoring systems, while providing exceptional customer service and technical support.

• Install, configure, and test alarm systems, including fire alarms, burglar alarms, and related equipment, according to company standards and client specifications.
• Perform routine maintenance and inspections on alarm systems to ensure optimal performance and compliance with safety regulations.
• Diagnose and repair issues with alarm systems, including troubleshooting and resolving technical problems.

• Provide on‑site technical support and troubleshooting for clients experiencing issues with their alarm systems. Offer expert advice and recommendations to clients on system upgrades, maintenance, and best practices for alarm system use.
• Respond promptly to service calls and emergencies, ensuring timely and effective resolution of issues.

• Maintain accurate records of service activities, including installation details, maintenance performed, and any repairs or parts used.
• Complete service reports and documentation in a timely manner, providing detailed information for billing and follow‑up purposes. Keep detailed logs of client interactions and service history for ongoing client support and reference.

• Deliver exceptional customer service, building positive relationships with clients and addressing their concerns professionally and courteously.
• Educate clients on the operation and features of their alarm systems, ensuring they understand how to use and maintain their equipment.
• Ensure that all work is performed to the highest standards of quality and safety, reflecting positively on Marmic Fire and Safety.

• Adhere to all safety protocols and industry regulations while working on alarm systems.
• Ensure that all installations and repairs comply with relevant codes, standards, and company policies.
• Stay updated on industry trends, new technologies, and best practices related to alarm systems.

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• High school diploma or equivalent.
• Technical certification or training in alarm systems, electronics, or a related field is preferred.
• 3+ years of experience as an alarm technician or in a similar technical role, with hands‑on experience in installing and servicing alarm systems.
• Strong knowledge of alarm system components, wiring, and troubleshooting techniques.
• Excellent problem‑solving skills and the ability to diagnose and resolve technical issues efficiently.
• Outstanding customer service skills, with the ability to communicate clearly and professionally with clients.
• Valid driver’s license with a clean driving record.
• Ability to work independently and manage multiple tasks in a fast‑paced environment.

• NICET certification or training in alarm systems, electronics, or a related field is preferred.
• Basic knowledge of AC/DC circuitry, associated low voltage systems.
• Basic knowledge and experience…