Telecommunicator Trainee

Job Requisition :48529

Position Title: Telecommunicator Trainee-911 Telecommunications Services-Du Quoin
Closing Date: 08/05/2025
Agency:Illinois State Police
Class Title:TELECOMMUNICATOR TRAINEE - 45325
Skill Option:UMP Certificate
Bilingual Option:None
Salary: Anticipated Starting Salary $4,258 Monthly;
Full Range $4.258-$5,680 Monthly
Job Type: Salaried
Category:Full Time
County: Perry
Number of Vacancies: 2
Bargaining Unit Code:
Merit Comp Code:

• This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
• All applicants who want to be considered for this position
  MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
• Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule flexible jobs that provide the gold standard of benefits.

Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Telecommunicator Trainee, on an indeterminate shift, participates in an agency-sponsored training program, under the Division of 911,for a period of six to twelve months in Illinois State Police (ISP) telecommunications applications designed to develop familiarization with ISP telecommunications procedures and practices and the usage of two-way radio, computer terminal equipment, and telephone call taking procedures. Excellent communication skills are required.

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

• Participates in practical and skill development training requiring the use and/or operation of various equipment.
• Receives on-the-job formal and/or informal orientation in training to acquaint the employee with the duties and responsibilities of the telecommunicator position and the interpretation of Illinois State Police (ISP) communications procedures, Federal Communications Commission rules and regulations, and the ISP computer system.
• Attends classes, listens to instructors, observes visual demonstrations, takes notes, and studies course material.
• Inserts updates into operational manuals. Maintains files, inputs arrests, warnings, and motorist assist documents into a centralized computer database.
• Attends and participates in staff meetings, conferences, workshops, and other activities which provide meaningful learning experiences.
• Performs other duties as required or assigned which are reasonably within scope of duties.

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of high school.
• Requires the ability to type accurately at a minimum of 20 WPM.
• Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

• Prefers at least six (6) months of experience with keyboarding or computer typing.
• Prefers at least six (6) months of experience using basic computer systems or software.
• Prefers at least three (3) months of experience with obtaining and providing information via a standard telephone or two-way radio.
• Prefe…