Senior Bookings Co-ordinator

Senior Bookings & Customer Service Specialist

• Take day-to-day leadership of the Bookings/Customer Service team.
• Be the main point of contact for customer bookings and provide accurate, timely information.
• Process bookings using internal systems with precision and efficiency.
• Collaborate closely with transport and export planning teams to keep operations running smoothly.

• Experience:
  
  4–5 years in a logistics or freight forwarding environment.
• Personality:
  Confident, approachable, and customer-focused.
• Skills:
  
  Highly organized, detail-oriented, and IT literate.
• Strong decision-making and problem-solving abilities.
• Ability to prioritize and adapt to changing workloads in a time‑critical setting.
• A proactive mindset and willingness to learn other roles within the team.

• Monday to Friday, 08:30‑17:00 – no weekend work.
• Competitive, negotiable package based on your skills and experience.
• A supportive team environment where your input truly matters.
• Opportunities to broaden your knowledge and grow within the business.

If you’re determined to get the job done — and get it done right — we want to hear from you! We are happy to provide application and/or accessibility support; please contact your Marks Sattin or Grafton consultant directly to discuss your needs.

We’re committed to protecting the privacy of all our candidates and clients. Please visit  and  for our privacy policy.