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Senior Bookings Co-ordinator

Job in Immingham, Lincolnshire, DN40, England, UK
Listing for: Grafton Recruitment International
Full Time position
Listed on 2026-01-14
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Senior Bookings & Customer Service Specialist

What You’ll Do
  • Take day-to-day leadership of the Bookings/Customer Service team.
  • Be the main point of contact for customer bookings and provide accurate, timely information.
  • Process bookings using internal systems with precision and efficiency.
  • Collaborate closely with transport and export planning teams to keep operations running smoothly.
What We’re Looking For
  • Experience:

    4–5 years in a logistics or freight forwarding environment.
  • Personality:
    Confident, approachable, and customer-focused.
  • Skills:

    Highly organized, detail-oriented, and IT literate.
  • Strong decision-making and problem-solving abilities.
  • Ability to prioritize and adapt to changing workloads in a time‑critical setting.
  • A proactive mindset and willingness to learn other roles within the team.
Why Join Us?
  • Monday to Friday, 08:30‑17:00 – no weekend work.
  • Competitive, negotiable package based on your skills and experience.
  • A supportive team environment where your input truly matters.
  • Opportunities to broaden your knowledge and grow within the business.

If you’re determined to get the job done — and get it done right — we want to hear from you! We are happy to provide application and/or accessibility support; please contact your Marks Sattin or Grafton consultant directly to discuss your needs.

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Position Requirements
10+ Years work experience
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