Freight Forwarder​/Import Operator

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

DSV are currently looking for a Freight Forwarder/Import Operator to work within the import department in Immingham to manage the import shipments and import customer services, for general accounts and larger key account customers.

You will work as a part of the import team and arrange shipments from Scandinavian to UK based customers, by use of the existing DSV road-freight and distribution network, along with internal UK distribution and warehousing departments.

The role will involve communicating with the local DSV depots across the UK and Scandinavian to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customers.

The person we are looking for must be self-driven, good attention to details with a positive outlook and a clear focus on high job quality, as well as being organised and punctual, be able to work in a fast-paced environment and work under pressure whilst keeping a cool head.

• Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions.
• Receive bookings from UK importers either via our online booking platform or by e-mail
• Contact delivery UK places to book in deliveries.
• Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System.
• Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements.
• Ensure legislative compliance in all areas.
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
• Perform and correctly implement General Administration, e.g. invoicing; filing, queries, claims, POD handling
• Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures.

• Self-driven, good attention to details with a positive outlook
• Excellent communication skills both written and verbal
• Proficient in the use of MS Office

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• Life Works app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With…